FAQs

 

FAQs

Crates

    • What are the dimensions of the vinyl storage crates?

    Our vinyl storage crates are cube-shaped with the following dimensions:
    Height: 12 inches (30.48 cm)
    Depth: 14 inches (35.56 cm)
    Length: 14 inches (35.56 cm)
    Height of crate with Easy Glide Caster Wheels attached: 15 3/8 inches (39.05 cm)

    • What are the crates made of?

    Our crates are created with the highest quality, durability, ethical, and sustainable best practices in mind. We use recycled high-density polypropylene, a material known for its longevity and resistance to moisture and UV damage, which ensures your crate maintains its structural integrity over time.

    • Are caster wheels included with my crate?

    Caster wheels are sold separately and in a variety of colors, so your crates and wheels match your vibe. Get moving and grooving by adding caster wheels to your order.

    • What color options are available? 

    We offer a variety of colors to suit your collection. Our signature colors are Noir Duke, Moody Blue, Day Green, and Clockwork Orange. We also release limited edition colors from time to time.

    • Are the vinyl storage crates stackable?  

    Yes, build a layout that works for your listening room by stacking crates on their sides vertically or horizontally with our aluminum stacking pins to lock them in place. Please never stack crates higher than you can comfortably, with the crate height.

    •  Are stacking pins included with my crate?

    Our high-quality, durable aluminum stacking pins are sold separately.

    • What is the weight capacity for each crate?

    Maximum storage capacity per crate is 60 lbs. That's about 70 albums per crate. We always recommend covering your albums in protective sleeves to keep your collection in tip-top shape.

     

    Apparel

    • What are your beanies and hats made of?

    Our beanies and hats use REPREVE fabric which transforms recycled plastic bottles into high-performance, moisture-wicking, and soft-feel yarn. 

    • What are your hoodies and T-shirts made of?

    Our T-shirts and hoodies use GOTS-certified textiles, which means they're organic and produced with fair working conditions. 

    • What is your brand’s commitment to selling sustainable apparel?

    At hifi cabinet company, our commitment to sustainability is at the core of our approach to selling apparel. We recognize the importance of environmental stewardship and social responsibility, and we integrate these values into every aspect of our business.

    Shipping

    • How long does shipping take?

    Items are picked packed & shipped within 24 hours; they then travel by courier within 4-6 working days.

    • Where do you currently ship?

    We currently ship to Canada and the United States. We are launching a UK distribution network in the spring of 2025. Don’t you see your country listed? Subscribe to our newsletter to be notified when shipping to your country/region becomes available. 

    Community 

    • Why give back $1 to the community?

    At hifi cabinet company, we’re more than just a provider of storage, apparel, and accessories for vinyl enthusiasts—we’re passionate about supporting local music communities. That's why we’re proud to donate $1 from every sale to music initiatives, partnering with non-profit charities to preserve musical heritage, promote local talent, and inspire new generations of music lovers. Thank you for joining us in celebrating and nurturing the power of music.

    • Why shop at your local record store?

    When you shop locally, you reduce your carbon footprint associated with long-distance shipping and transportation and more of your money stays within the community, creating jobs, funding public infrastructure, and enhancing local services.

    Stacking Pins & Caster Wheels

    • How do I connect multiple crates together?

    Stack crates vertically or horizontally to ensure stability and protection for your albums, follow these detailed steps:

    Materials Needed:

    Empty crates (with pre-drilled holes for stacking pins)

    Aluminum stacking pins

    Protective sleeves for albums

    Steps:

    Prepare the Crates:

    Ensure each crate is empty.

    Align the Crates:

    Place the crates on their sides with the open ends facing out.

    Make sure the crates are aligned properly, side by side.

    Insert Stacking Pins:

    Firmly insert the aluminum stacking pin into the hole at the bottom/back of each crate.

    Ensure the pins are securely in place to provide stability when the crates are rotated and stacked.

    Rotate the Crates:

    Carefully rotate the attached crates so that they are upright with the open ends facing outwards.

    Prepare the Albums:

    Place each album in a protective sleeve if not already done. This will prevent damage during stacking and handling.

    Load the Crates:

    Place the albums vertically inside the crates, like books on a shelf.

    Ensure the albums are snug but not too tight to avoid warping.

    If you lay albums flat, make sure they are stacked evenly to avoid bending.

    Distribute Weight Evenly:

    When filling the crates, distribute the weight evenly to maintain balance.

    Heavier albums should be placed at the bottom to provide a stable base.

    Stack the Crates:

    Start with the heaviest crate at the bottom.

    Avoid stacking too high; a general rule is not to exceed a height where the top crate is difficult to reach or handle safely.

    Check the stability of each crate as you stack them.

    Additional Tips:

    Avoid Overloading: Do not overload the crates beyond their capacity, as this can damage both the crate and the albums.

    By following these steps, you can stack crates on their sides in a way that maximizes stability and protects your valuable album collection.

    • How do you insert the caster wheels?

    To add caster wheels to your crates for easy mobility while ensuring stability and protection for your albums follow these detailed steps:

    Materials Needed:

    Empty crates (with pre-drilled holes for caster wheels)

    Caster wheels (4 per crate, with brakes on two of them)

    Protective sleeves for albums

    Steps:

    Prepare the Crates:

    Ensure each crate is empty.

    Place an empty crate with the open end facing down on a hard, flat surface.

    Insert Caster Wheels:

    Locate the four open holes on each corner of the bottom of the crate.

    Firmly insert a caster wheel into each hole. Ensure that the wheels are pushed all the way and are securely in place.

    Insert the caster wheels with brakes on the same diagonal line (e.g., front left and back right corners) to provide balanced braking.

    Check Stability:

    Once all wheels are inserted, check that the crate sits evenly and that the wheels rotate and lock properly.

    Test the brakes to ensure they hold the crate firmly in place when engaged.

    Prepare the Albums:

    Place each album in a protective sleeve to prevent damage during stacking and handling.

    Load the Crates:

    Place the albums vertically inside the crates. Ensure they are snug but not too tight to avoid warping. Provide enough room for your fingers to easily search through the albums to find your favorite selection.

    If you need to lay albums flat, make sure they are stacked evenly to avoid bending.

    Distribute Weight Evenly:

    When filling the crates, distribute the weight evenly to maintain balance.

    Additional Tips:

    Avoid Overloading: Do not overload the crates beyond their capacity of 60lb, as this can damage both the crate and the albums.

    By following these steps, you can effectively add caster wheels to your crates, making them mobile while maintaining stability and protection for your albums.